Updated September 29, 2020
The End is in Sight
With the global disruptions to supply chains during this epidemic, all of our suppliers are still having issues with production, however, all previously out-of-stock products have started rolling in again, and more products are coming each week.
What Have We Been Doing
- Our suppliers' factories all continue to run at or above 100% capacity – to help fill our orders more quickly.
- We continue to regularly ship sea freight containers but are also continuing to air freighting large quantities of products to help cover the low/out of stock inventory.
- We have added 3 new staff to our Personalization team and plan to add additional staff in Customer Experience (answering your questions, placing your orders) and our Warehouse.
- We continue to improve our backorder process.
- We have worked with partners, customers, etc. to make available to you a large list of substitute and comparable items.